We understand how important your information systems to your business. And because every business requirement is different, DST will first analysis your business environment and studies your IT infrastructure, interviews your users and creates IT documentation. Then DST will provide the finding to the management. The report will identify IT issues and provide solutions to solve those issues and beyond. Our IT service is divided in to two types, hourly and flat rate. Our hourly rate is extremely competitive. It is priced to invite new clients to try our superior and personal IT services. Flat rate support plan pricing can significantly reduce your IT expense. We provide 3 types of support plans, Standard, Premium, Premium Plus to fit your IT budget requirement. We do not believe in long term contract therefore the support plans are month-to-month. If you are not completely satisfy with our service you can terminate the service anytime with a written notice.

Comprehensive IT Service

Complete IT support for your business
Our comprehensive IT services are aimed to satisfy all your business needs. We offer a combination of proactive monitoring to maintain your network through our managed services, as well as on-the-spot support for common fixes during our routine office visits. In addition, our remote services offer you reliable technicians available to answer your questions and solve technical issues for immediate resolutions. Through this comprehensive approach we keep your business running effectively with minimal interruptions and maximum productivity. Our priority is to keep you optimized, secured and online!

Managed Services
Featuring 24×7 proactive monitoring, preventative maintenance and scheduled scans, our managed services enable us to remotely monitor the health and performance of your network without disrupting business activities. Our focus is to keep your system up-to-date while providing your network with faster resolutions to issues that arise from malicious threats. Our managed services are essential to ensuring an optimal and dependable network for your business.

Remote Support
Our powerful remote access tools allow our technicians to solve most support issues while offsite. Integrated with our managed services, many computer issues can be fixed without having to schedule a technician ahead of time or having to wait for one to arrive onsite. This service is essential to cutting IT costs and provides faster service while maintaining a productive IT environment for your staff.

Scheduled Office Visits
We provide scheduled onsite visits with an assigned account technician to update and fix any issues that cannot be done remotely. Our visits are flexible to our clients’ schedules and are focused on their unique needs. Each visit is carefully planned and is dedicated to the support of your staff. Our attention lies on establishing a strong relationship with our clients to understand their needs and determine the best solutions for their business.

Backup & Disaster Recovery
We implement a strategic Backup and Disaster Recovery plan for each of our clients that is essential to the livelihood of any company that relies on technology. It provides protection against accidental deletion, hardware/software failure, theft and environmental misfortunes which can put your company’s revenue and reputation at risk from costly disruptions to operations or loss of valuable client data. We can provide your business with a sophisticated Backup and Disaster Recovery plan to safeguard your documents and provide multi-layered protection with several restore options to ensure the safety of your business in the unfortunate event of a disaster. We ensure an effective Backup & Disaster Recovery plan for all our clients. Give us a call for an assessment on your network!

Set-Up and/or On-Going Services
Speedway Technologies first familiarizes itself with your business environment (including conversations with you and your staff) in order to determine your Internet Technology start-up needs / or service your already existing operation. We will provide start-up and/or timely ongoing reports as to the workings of your installation which will identify possible problem issues along with solutions. If everything is working well, we’ll also let you know.

We offer two types of services: hourly or flat rate…and we’re quite competitive. Needless to say, flat rate support plans can significantly reduce your cost of support and maintenance services. We offer three types of ongoing support plans: Standard, Premium and Premium Plus. Details will be provided upon request.

Please be aware that we do not believe in long-term contracts. Rather, we prefer month-to-month agreements which allow you to continue our service if you are completely pleased, or terminate our service in the unlikelihood that you find our service wanting.